After-Sales Support
Our relationship doesn’t end when the vehicle ships. We provide comprehensive after-sales support to ensure your satisfaction and help you build long-term business.
Spare Parts Supply
- Genuine OEM parts for all Chinese brands
- Aftermarket parts at competitive prices
- Bulk parts shipping with your vehicle orders or separately
- Common parts in stock: filters, brake pads, belts, batteries, sensors
- EV-specific parts: charging cables, battery components, motors
Technical Support
- Remote diagnostic assistance via video call
- Maintenance manuals and guides in English (and other languages on request)
- Wiring diagrams and technical documentation
- EV charging infrastructure consultation
- Response within 24 hours (business days)
Warranty Options
- Basic Warranty: 30-day engine and transmission guarantee from port of arrival
- Extended Warranty: Optional 3-month / 6-month extended coverage available
- EV Battery Warranty: Battery health guaranteed at time of delivery
Business Partnership Support
- Dedicated account manager for regular buyers
- Priority access to new inventory
- Volume pricing discounts
- Marketing materials for your local market
- Assistance with local registration requirements
Contact Support
For after-sales inquiries, reach us via:
- WhatsApp: +86-XXX-XXXX-XXXX
- Email: support@yourdomain.com
- WeChat: your_wechat_id